They have been very clever in the way they have gone through the franchise model to pass on a majority of there costs to their franchisees. With every franchised driver they do not have to pay National insurance, holiday pay, sick pay, pension, diesel, van costs, insurance, GIT, Van servicing, van repairs, Uniform and any parcels that get damaged or go missing. Also franchised drivers are self employed so can work more than the 11 hour limit that employed drivers can not. So they make more money through franchised drivers
As for franchised drivers making loads of money, 'what a load of b*****it'. Once you get a good route and start making over 28k Gross they have the right to and will lower your drop pay rate so you do not go over that figure. Working non stop all day on average from 6:30am to 19:00pm for 28k gross!
On average they pay franchised drivers £1.70 a drop plus 10p a parcel extra if you have more than 1 parcel for 1 drop. If the customer is not in and you can not deliver to a neighbour then you do not get paid anything
I tried it for 2 months as a employed driver, saw all the bull**** and said I'm off!!